by chris | Dec 12, 2017 | Energy
The following was published in the NZ Herald 25th of November 2017 and includes energy tips from Total Utilities’ own Pushkar Kulkarni who reveals how leaking air wastes money.
Four energy experts offer top tips to save money
Running an air-conditioning unit at full tilt to cool down one part of a building, while a boiler blazes away to heat another part of that same building, sounds like madness – but it’s surprisingly common in New Zealand’s commercial buildings.
It’s just one of the ways businesses are squandering energy, and therefore money, in the course of their day-to-day operations.
The Energy Efficiency and Conservation Authority (EECA) say many businesses could shave up to 20 per cent off energy costs – with the potential energy efficiency savings adding up to $900 million a year across all New Zealand businesses by 2030, if all economic options are adopted.
The good news is many of the fixes are inexpensive, immediately effective and boast short timeframes for return on investment. Some even cost nothing. According to some of the market’s energy efficiency experts, here are some of the most common ways businesses are wasting energy.
Poor energy monitoring
Simon Ross, mechanical engineer, Beca: “People leave their buildings running when there’s no one in them. The warm-up cycles also often start way too early in the mornings – and no one is even aware of it.”
Ross says monitoring energy use identifies where it is being wasted and quickly clarifies a plan of attack. It’s a classic case of not being able to manage what hasn’t been measured.
“Once you’ve measured it, it then makes sense to compare your energy usage to others in your industry – to benchmark it.”
Ross points to Beca’s benchmarking of electricity use of Christchurch schools: “When a school can see where it sits relative to another school then they can see the value in reducing their energy usage. Until you give them data to show where they sit, they’re basically only able to compare with how they’ve performed historically – which might be good, or terrible.”
EECA Business has its Energy Management Journey tool set up for precisely this purpose. It’s a free online tool where users input energy usage data, then find out how they’re doing compared to similar businesses. Find out more at https://www.eecabusiness.govt.nz/tools/energy-management-journey
Leaking Air
Pushkar Kulkarni, business manager sustainability solutions, Total Utilities:
“Many companies invest in a new air compressor but may not make an effort to find the leaks in the system first. If all of those leaks are found and fixed, they may conclude there is no need to invest in a new compressor.”
Kulkarni sees this scenario on a regular basis. He estimates eight out of every 10 systems could be leaking air.
“These systems are very common in New Zealand – particularly in the industries of production, packaging, food processing, waste, yarn and pharmaceutical production. Over time they may deteriorate or be modified and start leaking air. They can be expensive to run, so the savings from identifying and fixing leaks can be considerable. It’s usually a fairly inexpensive fix with a fast return on investment.”
Uninsulated pipes
Glenn Johnston, Smart Power: “If it’s an exposed pipe in a warm boiler room it’s not as bad but, if that pipe runs outside or through the roof space where it’s a lot colder, the heat loss can be substantial.”
Johnston is used to seeing money go down the drain in the form of energy escaping from uninsulated pipes, used for both heating and cooling.
“Industries where it’s important to insulate pipes include the likes of food processors, hospitals, freezing works, packaging plants – anywhere they have refrigeration or hot water needs.”
Often these pipes are easier to get to than in commercial buildings, making repairs easier and cheaper. Johnston cites the example of a plant his company worked on. The company beefed up insulation of steam and hot water equipment. A $20,000 investment turned into an annual saving of some 250,000kWh, or $11,000, giving a payback period of just 1.9 years.
“When you insulate pipes properly you get an immediate impact,” says Johnston.
Heating and cooling systems fighting each other
Alastair Hines, divisional manager, Enercon: “Heating and cooling systems are often working at the same time. Nobody worries about it too much, because it’s the norm.”
Hines points to one business which Enercon found many of the heating, ventilation and air-conditioning (HVAC) and lighting systems were operating 24 hours a day, seven days a week, even when not required. The HVAC systems also did not have an air temperature dead-band to prevent frequent switching from heating to cooling and vice versa.
That resulted in increased demands on the system and adjacent zones simultaneously heating and cooling.
Hines says this happens in many commercial buildings, typically because the building is poorly controlled. He estimates 10-20 per cent of the energy used for heating and cooling in a building is wasted.
“When you consider heating and cooling account for up to 50 per cent of the total cost of running it, that 10-20 per cent can be a big saving. Adding sub-meters, sensors, and re-programming the building management system all make a big difference.”
A treasure trove of information about how businesses can save energy is available on www.eecabusiness.govt.nz, or find an energy management expert in the Programme Partner directory.
by chris | Dec 7, 2017 | Case Studies, Energy, Panoramic Power
Pushkar Kulkarni from Total Utilities completed the site review and NABERSNZ Assessment of Watercare House. Here he provides additional commentary to the original published case study, highlighting the specific benefits of a NABERSNZ tenancy rating.
“A NABERSNZ tenancy rating is an ideal tool for tenants as it shows them how their day to day operations impact their energy performance. It can also determine how well they manage energy and identify the opportunities that may exist to improve energy performance.
In an increasingly competitive market place and businesses look for a point of difference by delivering on their corporate and social responsibility, and think about long term business sustainability, tools like NABERSNZ are a good demonstration of their willingness to “walk the talk”. It reflects where they are now with respect to others and what benefits they can get by improving their NABERSNZ rating. I definitely feel that ratings will become increasingly important in New Zealand.
Equipment directly impacting the tenancy rating of Watercare are: lighting, computers, and client specific plug load etc. They are limited to what they can do with the lighting connections and zoning due to way in which these were originally designed. This has had an impact on the rating. If a NABERSNZ rating was a factor that developers and contractors were informed of during the design/build stage, then there is good chance that the lighting connections and zoning may have been designed differently.
In my opinion the occupancy density, clever use of all areas, and using lighting controls are the main factors that have resulted in a 4-Star NABERSNZ tenancy rating for Watercare. The rating demonstrates it’s a very good start and platform for Watercare to understand where they are at compared to the wider market and examine strategies on how they can improve going forward.”
Scoring a first-rate NABERSNZ 4-star tenancy rating for energy consumption at its office demonstrates an Auckland company’s commitment to the environment.
Auckland water provider Watercare Services Limited is the anchor tenant in an eight-level office block constructed in bustling Newmarket in 2013.
73 Remuera Road is the first Green Star rated commercial property in the district and reflects the growing demand from corporate tenants for green principled, energy smart work spaces.
Watercare occupies three of five office floors in the building.
Key Facts
- 4-star ‘excellent’ NABERSNZ tenancy rating
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Energy use certified as 97.6 kWh/year/m2
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NABERSNZ to be used at other sites
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Further energy upgrades continue
Big Numbers
- 2013 – achieves a 5 Green Star Design rating
- 2015 – achieves a 5 Green Star Built rating
- 2016 – achieves a 4 star NABERSNZ tenancy rating
- Energy use certified as 97.6 kWh/year/m2
- Total energy consumption 738,454 kWh/ year
Building Profile
Location: 73 Remuera Road, Newmarket, Auckland
Owner: Viewmount Orchards Limited
Anchor Tenant: Watercare Services Limited (approximately 300 employees on site on an ordinary day)
Accolades:
- 5 Green Star Design (Achieved 2013)
- 5 Green Star Built (Achieved 2015)
- NZ Property Council Award – Commercial Office Property Best in Category Award 2015
- NZ Property Council Award – Green Building Property Merit Award 2015
The Anchor Tenant
Watercare is an Auckland Council owned organisation (CCO) providing water and wastewater services to Auckland and its environs. It is committed to the sustainable management of natural resources and energy saving operations. The Auckland Council has two additional NABERSNZ rated premises – the Manukau Civic Building (3 star whole building, 2014) and Orewa Service Centre (3.5 star whole building 2016).
watercare.co.nz
The Building/Facilities Manager
FM Concepts Limited is an Auckland-based commercial property management firm which focuses on medium to large high rise buildings and offers a full range of services including onsite operational management, property consultancy, contract management, health and safety systems and cost management. It has a strong interest in the sustainability of the built environment and energy efficiency. Two commercial buildings in its portfolio are currently undergoing NABERSNZ ratings.
fmconcepts.co.nz
Key Sustainable Features
- Located within easy walking distance of train and bus networks – encourages sustainable transport options for occupants
- High-tech building controls and management system with real time monitoring
- Energy efficient heating, ventilation and air conditioning system (HVAC).
- Double glazed façade
- LED lighting
- Well-designed waste collection and recycling area
- End of trip facilities – gym, cycle park and locker facilities
This property is a brownfield redevelopment – its construction has improved an existing dilapidated area and makes a positive contribution to a sustainable Auckland.
Why NABERSNZ?
With water being its core business Watercare has the environment and energy issues at the top of its agenda.
While its head office is housed in Green Star rated Watercare House the company’s sustainability manager Roseline Klein says the company wanted to understand its everyday energy performance across the three floors it occupies in the building.
It was the missing ingredient.
We wanted to know where we were at with our energy performance, how well we were doing and where we could improve. We’d heard about NABERSNZ so we did some research online. It’s a great tool, it provides a benchmark and it drives best practice.”
– Watercare Services Limited Sustainability Manager Roseline Klein
NABERSNZ in Action
Watercare Services Limited sustainability manager Roseline Klein says undertaking a NABERSNZ rating over its 7563 square metres of office space has proved to be “a painless process”.
The meterage required for a rating was already in place – 18 meters had been installed in the building during the construction period to aid fine-tuning of systems and utilities.
The company took advantage of the free NABERSNZ feasibility assessment which determines a building’s readiness to get started with a rating.
“It made a big difference for us and took away the humdrum business of counting 644 computers and documenting the configuration of staff plus it set a timetable, provided a checklist and saved us time,” says Roseline.
NABERSNZ assessor Pushkar Kulkarni from Total Utilities says lighting, computers and occupant specific plug load have the biggest impact on a tenancy rating.
He says clever configuration of work spaces, occupancy density and sensory lighting controls have resulted in Watercare’s superb 4 star result.
The Value of NABERSNZ
Watercare says it wants to model water and energy efficiency and its 4-star NABERSNZ tenancy rating shows its credentials.
Sustainability manager Roseline Klein says the rating has been “a great experience” and has pushed the company to look hard at its resources and ensure they are better used.
“It’s spearheaded change. For example we’re now trying to ensure our procurement process is not always about cost but energy efficiency too. We’ve recently retrofitted our gym with water efficient shower heads which use nine litres per minute compared with 12 – they offer a better shower experience and use less water and energy,” she says.
Roseline believes if a NABERSNZ rating was compulsory it would encourage energy awareness and help tackle climate change.
“For example Aucklanders are the lowest users of water because it is charged volumetrically so whether you are sustainably-minded or not your invoice reminds you not to waste, to think of water efficiency. A mandatory energy performance rating would have the same effect for landlords and tenants.”
In Australia a NABERS rating is compulsory for commercial offices over 1,000 square metres while a range of mandatory energy performance ratings exist in Europe.
NABERSNZ assessor Pushkar Kulkarni says as Kiwi businesses increasingly look to deliver on corporate and social responsibility and think about long-term business sustainability a NABERSNZ rating demonstrates a willingness to ‘walk the talk’.
“The NABERSNZ tool is set to become increasingly important in New Zealand.”
A NABERSNZ rating demonstrates a willingness to ‘walk the talk’
– NABERSNZ Assessor Pushkar Kulkarni
by chris | Dec 5, 2017 | Energy
Cost reduction in the energy market through procurement has been relatively easy in the last few years. Flat national demand, solid hydro storage, increased retailer competition and participation in the ASX market has led to competitive commercial contracts that have allowed many customers to save money without changing what they are doing.
While an immediate impact, it is not sustainable. Fixed price contracts are typically only 2-3 years in length and only relate to +/- 65% of a total bill, changes in transmission and distribution pricing is passed through at cost by the retailers and these costs are non-contestable.
In recent weeks, hydro storage has dropped for the second time this year to low levels which has driven large increases in Spot and ASX future pricing. Spot pricing through June moved well above the long term average, peak daytime periods were regularly priced at between 15-20c/kWh or more. While the South Island hydro storage lakes recovered in August from the dry winter, there has been little rain during spring which has meant that water inflows have been below 70% of average levels. It is not uncommon for Spot to bounce around at this time of year due to scheduled maintenance of thermal generators and other transmission related work, however the lack of South Island rainfall and the longer term NIWA forecasts are concerning. Over the last couple of weeks it has been like déjà vu as Spot pricing escalated to day time peaks of above 20c/kWh. 2017 is shaping up to be one of the more volatile years in recent history. Both ASX futures and Spot prices are lead indicators to over the counter retail pricing, pricing can change quickly and for customers who maybe engage with the market once every 2-3 years as contracts end, if the timing is wrong it can lead to significant price increases.
With New Zealand’s energy market so heavily reliant on environmental factors for supply of fuel, it is not enough to rely solely on pricing being the same or better every time a customer needs to sign a new commercial supply contract. Nationally we have around 6 weeks of hydro storage, tiny in comparison to Iceland who have around 6 months backup. Needless to say, it does not take much for the market here to spike, a period of unseasonably dry weather combined with a cold snap, some thermal generation outages and transmission constraint issues all lead the market in one direction.
Customers are asking us what else can be done to mitigate pricing risk in the future aside from securing competitive energy supply contracts. Utilities are a two way street, a symbiotic relationship between consumption and cost. If we take a strategic view, then time and effort needs to be directed at both sides of the coin.
We recently had a customer say, “It’s great when I can save 1-2 cents per kWh with a new contract, but for every kWh I don’t use, I save 10 cents. That’s where the real gold is hidden.”
Total Utilities has a range of energy management services that can assist customers identify sustainable energy savings. We can guide you through your energy efficiency journey from how and where to get started, device level energy monitoring and targeting to identify energy wastage, energy audits, solar viability analysis and system design, BMS optimisation and NABERNZ ratings though to implementation and post commissioning reviews.
Planning for efficiency now, can reduce cost risks in the future when commercial pricing increases. We’d welcome the opportunity to discuss with you what might be possible to ensure a commercially sustainable future.
by Mike | Nov 14, 2017 | ICT
Telecommunications services are a commodity and this has driven the price of services, especially consumer mobile and fixed broadband, to levels that were only a dream a few years ago.
Here is some context. My 13-year-old son gets more for his $10 per month prepay mobile plan today than I got for my $35 plus handset post-paid plan in the late 1990’s. At that time text messages were 20c each and only available from Vodafone.
My home fibre broadband connection, without a phone attached, costs $95 per month and gives me 103Mbs/sec throughput at quiet times and at the worst times I still see 70Mbs/sec. When I moved into my current house in late 2001 dialup, at 56kbs/sec was all we had.
All this transformation has been very good for the consumer and has driven a massive change in the way we consume telco services. Our household has ditched the fixed line because only telemarketers and political researchers were calling on it. Instead we use mobiles, Skype, Facebook and Whatsapp to communicate locally and internationally. We disconnected traditional Television a year or so ago because of the ads and our entertainment is delivered via the internet consuming Netflix, Youtube and online games on a PS4.
Commoditisation enables competition
The ever increasing commoditisation of services, along with the entry into the market of a large number of new fibre suppliers and telecommunications retailers, has created a highly competitive market place. There are now around 80 companies fighting to provide broadband services to an increasingly demanding client base.
This phenomenon is not unique to Telecommunications. It is very typical in the open market that is New Zealand to find multiple players fighting for share. In another example, the retail electricity market has 32 actively trading retailers. In comparison Texas has 38 retailers for 28 Million people.
Fierce competition has meant a constant driving down of retail pricing. As an example, a Skinny fixed broadband unlimited plan at $68 a month, delivered on 100 Mbps fibre. This price leaves Spark with only $16 out of the $68 after paying Chorus’ wholesale charges.
In response Spark is refocusing towards wireless broadband rather than continuing to fight a “race to zero” price war over fibre based services. Spark are now pushing very hard the idea that connectivity should be wireless and are offering services on their 4G mobile network at the same rates to homes as the ADSL products.
Spark Digital boss Simon Moutter commented at the company annual meeting,
“Spark has reoriented its business towards a wireless future and making a strategic shift from a traditional telco with international interests to being a New Zealand-focused digital services company.“
It now looks like the relationship between Spark and Chorus, which was never an easy relationship, has moved to an all-out war.
Chorus has responded by saying they will become an active wholesaler, pushing their products in the market. This is a big change from being a passive wholesaler. For customers on ADSL there is a real challenge from the 4G fixed cellular broadband. This type of service has been very effective for rural customers who had slow or non-existent broadband available.
What does this mean for telecommunications customers?
I don’t see any downside, if you have fibre in your street, choose a provider and enjoy. If currently have a VDSL connection available, stay on that, the service is high speed and low latency.
For those who are unlucky enough to have ADSL only there are two camps. Some will get good speeds and others will not be so fortunate. If your ADSL is not up to scratch then I believe that the 4G Spark service is an excellent option. With 5G just around the corner, even more options will be available in the near future.
Once again competition has brought better services at lower prices to consumers. It’s the lumbering old Telco’s that are paying the price.
by DavidSpratt | Nov 3, 2017 | ICT
This is the third and final article on Communities of Practice (COPs), a model designed to help align business strategy with the evolving knowledge and experience of your people, while still taking advantage of the efficiencies that can be gained through more formal organisational structures and processes.
I can now safely say, after many years of practice — complete with a few painful cock-ups along the way — that the workplace model, Communities of Practice (COPs), does work. Making Communities of Practice work doesn’t happen on its own, but with the right groundwork in place and organizational support they can flourish.
COPs are made up of three essential elements: a domain (common ground or project), community (the particular group of people working on the domain), and practice (the community’s actions taken to develop and share knowledge in carrying out the job together).
There are six key components to making Communities of Practice work in the real world
1. Select the Practices that will underpin business strategy and unite your people
This process isn’t dictated by one manager. We pulled together a team of respected leaders and experts in the business and charged them with finding an initial group of three areas for “practice development”. That team determined that the business’ management of records and documents, information security, and messaging, were critical technologies with skills, activities and innovation at a premium.
Getting people to agree on exactly what “messaging” meant, for example, was difficult.
Expect the first few COP sessions to be talk fests where people debate in minute detail exactly how the particular Practice is defined, what members should be doing , how they will do it and what outputs they expect.
2. Identify the right people to participate
We asked for volunteers. Trying to name people and then advise them “congratulations we have found another way to suck the joy out of you” just doesn’t fly. We recognise many dedicated staff already work longer hours than is good for them.
3. Make time and resources available
Asking your busiest expert to take on a COP lead role without providing support and resources will see him or her head out the door faster than you can say “Mummy has moved in with Uncle Bob”.
Over time the Practice will introduce efficiencies and improvements that make work more enjoyable and effective, but it won’t happen overnight and you need to plan for that in terms of resources and people’s time.
4. Find easy-to-use technology to ensure ongoing engagement
When we first started COPs we thought a couple of face-to-face meetings a year and a monthly video or voice conference would be enough to drive results. How wrong we were! After a short time, the demands of day-to-day work took over, excitement waned and we struggled to keep people engaged.
The arrival of instant messaging tools such as SharePoint, Skype, Google docs, hangouts, classrooms and chat forums have changed everything. Communities of Practice can now be made a practical reality for an extremely low cost and with astonishing speed and availability.
5. Set realistic goals and objectives for each Practice
At first, we tried to set grand goals for Practices. As expected, everyone became confused, frustrated and rapidly lost interest. So, we changed tack and asked, “What is the biggest single problem we face and how could we solve it?” By narrowing down the discussion to a short, sharp challenge, people became more engaged.
As important as engagement is to making Communities of Practice work, it was an unexpected consequence. It turned out that many people had actually solved this specific problem in the past, either in their region or at another job. Often, they had spent hours at home building a powerful and viable answer to the problem. It was just that no one knew about it!
The Practice provided these people with a forum for sharing their solutions with colleagues who were genuinely interested and could offer further improvements.
6. Appoint executive sponsors who are accountable for results
In saying this, I don’t mean some poor middle manager who has just been assigned to COPs “special projects” while you prepare to clean out his office. Accountability for COPs is an executive role for two reasons: they will make sure it succeeds; and the people involved will actually believe it will succeed.
Confidence is essential when starting any new initiative, and Communities of Practice are no exception.
This is part three of a series. If you missed it, catch up on parts one and two here: Forming Communities of Practice and three essential elements for successful Communities of Practice.
by DavidSpratt | Oct 31, 2017 | Case Studies, ICT
In 2013, Zespri, one of the world’s leading horticultural companies, and the recognised category leader in kiwifruit, was facing many significant challenges. The Psa virus which attacked their main gold kiwifruit crop, had the potential to devastate the company and its grower shareholders. In addition, they were facing significant capital outlays associated with their existing ICT systems and the need to upgrade their computer hardware.
Zespri had to ask questions like, “Could the new variety of crop, Sun Gold, be more robust and become another bestseller?”, or, “Would our outputs dramatically reduce?” At the same time, Zespri’s Board were concerned about identifying and mitigating the risks of a natural disaster like the tsunami in Japan or the earthquakes in Christchurch. Their data centres were located in Mount Maunganui and backup services in Tauranga. They wanted to understand the impact these types of events could have on their onsite server and storage infrastructure.
Measured Baseline Informs Strategy
Undertaking the initial analysis of Zespri’s current position, we established a baseline ICT cost. This baseline was used as a benchmark to inform financial decision-making and monitor ongoing expenditure.
With assistance from the team at Total Utilities, Zespri evaluated its ICT data centres and infrastructure services and platforms. The objective was to determine whether they could manage the range of potential outcomes that they faced. These systems would have to be flexible enough to adapt to both the best case and the worst-case scenarios.
Zespri sought Total Utilities’ independent advice to identify and assess out how they could best respond to these risks and opportunities. They ultimately saw the need to inform vital decisions around how they consumed computer services with a scalable and cost-effective model that was aligned with their overall financial and business strategy.
Undertaking the initial analysis of Zespri’s current position, we established a baseline ICT cost. This baseline was used as a benchmark to inform financial decision-making and monitor ongoing expenditure. Using this measure, we demonstrated to the CIO and CFO and subsequently their executive and board, significant savings could be made by moving to a monthly subscription model based on public cloud services.
In the future increases above the baseline, increased spending in ICT, would be indicative of Zespri’s growth. The baseline is a very useful comparative tool, both for supporting financial decisions and controlling monthly spend.
After conducting a thorough analysis of the needs and opportunities available to Zespri, we provided the quantitative data that underpinned the business case presented to their board. Total Utilities subsequently supported Zespri through our independent Request for Proposal process to choose a candidate for the migration to, supply and support of a comprehensive cloud-based infrastructure running over the Microsoft Azure Platform.
Moving ICT operations to Microsoft’s Azure cloud computing platform has many advantages including access to data from anywhere and at any time, an IT environment that is quick and easy to replicate as new offices open and new services become available, and it can effectively respond to the increased competitiveness that occurs when other global players enter the market.
In addition, moving to Azure mitigated the risk of natural disasters crippling the closely located physical data centres.
Ongoing Insights and Cloud Analytics
Our commitment to providing Zespri with a dynamic and meaningful experience meant that our relationship continued past the selection phase. With our expertise in financial analytics we continue to provide them with forever evolving insights. Steve Wichman, Zespri’s Procurement and Commercial Manager, outlines how Zespri is moving into an ICT maturity phase. With this the board is always looking for ways to optimise their systems. The regular technical and financial input from Total Utilities is very useful in this regard, Steve describes us as a sounding board and an independent voice.
Zespri utilise the Total Utilities cloud management service based on our analytics, reporting capability and the Cloudyn tool. Providing these reports and monthly insights we can help ensure that expenditure is aligned, appropriate, and adaptable to Zespri’s financial strategy. We also help them manage and mitigate the risks associated with an OPEX approach, bill shock, by providing them with real-time alerts of consumption. Steve states that these reports provide insights on how Zespri can best optimise their systems, analyse exceptions, and determine how they can improve their current and future operating state while reducing overall expenditure.
Customer-Centric and Flexible Reporting
The board is always looking for ways to optimise their systems. The regular technical and financial input from Total Utilities is very useful in this regard.
The dynamic nature of our service to Zespri means that, as well as providing clear and understandable reports, our analytics extend to creating what-if scenarios. For example, we can analyse what might happen if Zespri consolidated or expanded some of its ICT services. This approach means we can project future cost savings or increases accurately.
Total Utilities insights, financial analysis and recommendations have become more meaningful as more data is gathered and more avenues explored. We can now calculate ICT costs on a “per service” basis. This allows Zespri to identify the true cost of financial, operations, marketing or any other system that requires ICT resources. Our benchmarking and cash projection approach extends to three-yearly reviews of the business case. These reviews are vital to ensure that the case remains relevant to Zespri’s situation and consistent with the parameters set by the board. Regular reviews, along with ongoing monthly, quarterly and annual reporting, are at the heart of Zespri’s ongoing drive to extract the maximum, identified and projected value available from the Microsoft Azure platform of services.
Understanding Key Business Drivers to Leverage Competitiveness
Other ICT consulting companies might focus on the technology or hardware, we take a financial analytics approach that sees ICT as a consumable and adjustable utility. This means consumption and costs are transparent, flexible and optimised. We believe ICT should be financially appropriate for a company, aligned with their goals, and be able to adapt to real-world factors. We do all this by establishing a baseline of costs, creating a detailed business value analysis in support of a business case and then deliver regular monitoring. This approach informs understanding of the company’s consumption, costs and benefit realisation from their Azure based ICT systems. This is the multi-faceted and valuable service that we continue to provide to Zespri.
Finally, would Steve at Zespri recommend us to other companies? A resounding yes. Our strong and dependable relationship, the way we deliver on a job both in quality and in timeliness, and our independent and trusted advice, is hard to find elsewhere.
