by Chris Hargreaves | May 19, 2024 | Energy, News, Sustainable Business, Waste
Ready for cost-saving solutions? Hear directly from Joanne Gleeson, Office Support Manager at Rinnai NZ, as she shares how Total Utilities Management Group has streamlined contract negotiations and reduced costs for their utility needs since 2012.
‘Total Utilities has been assisting Rinnai NZ in negotiating our electricity/gas (both Natural and LPG) contracts since 2012.
Lately they have also assisted in re-negotiating our waste management contract and this is expected to greatly reduce costs going forward.
Service we receive from Chris Hargreaves, Linda MacIver, and all the team is efficient and professional. It simplifies the process of re-negotiating fresh contracts in an everchanging market. The fee structure Total Utilities offers has flexible options to suit.
The whole process is conducted in a most time manner, from the reminder of terminating contracts coming up, through to receiving the recommendations for renewal.
The contracts provided are clearly tabled and with detailed supporting narrative for us to consider and make the best decisions.
Total Utilities then liaises to assist in the changeover to the new provider and minimises any disruption to our business. The new contract signed by both parties is forwarded to me for reference.
I recommend their expertise to anyone looking to secure utilities contracts that offer the best fit for a company.’
Joanne Gleeson, Rinnai NZ
- Rinnai is a market leader in New Zealand, supplying high-quality home heating, heat pumps, water heating, and commercial heating and cooling products.
- Contact Total Utilities to find out how we can help your business cut utility costs and create a more sustainable future.
by Jonathan Gardiner | May 17, 2024 | Energy, New Zealand Energy Certificates, News, NZ-ECs, Sustainable Business
Total Utilities has taken a pioneering step towards fostering sustainable energy by spearheading the landmark collaboration between Manawa Energy and Southern Spars, an iconic New Zealand company known for its cutting-edge marine spars and rigging.
The project primarily revolved around Total Utilities managing Southern Spars electricity Request for Proposal (RFP) while working in tandem with the selected energy provider, Manawa Energy.
While Southern Spars has been a longstanding procurement client of Total Utilities, this particular energy review was unique as it marked a departure from traditional services and encompassed additional negotiation concerning New Zealand Energy Certificates (NZECS, formally known as renewable energy certificates or RECs).
With a strong sustainability focus, Manawa Energy aimed to complement Southern Spars’ electricity supply with NZECS, presenting an exciting opportunity for Southern Spars to become the inaugural client of Manawa Energy’s Energy Certificate program.
NZ-ECs are tradable certificates, tracking and authenticating the production and consumption of renewable energy. They enable businesses or individuals to reduce the reported carbon emissions associated with their electricity consumption, and support bringing new renewable energy production online, without the need to consume it directly at source.
BraveTrace, which operates the NZECS (New Zealand Energy Certificate System), validates that the electricity consumed by Southern Spars is accurately matched and verified against the renewable electricity produced by Manawa Energy.
Bridging the Gap: Total Utilities’ Innovative Solutions
However, a challenge emerged for Manawa Energy: their equipment required certification before providing NZECS to Southern Spars, while Southern Spars’ current electricity contract was nearing its end. Total Utilities was able to step in to bridge this supply gap by providing third party NZECS until Manawa Energy was able to assume full supply.
“As an early participant in BraveTrace’s (previously Certified Energy) NZ Energy Certificate System, Total Utilities can act as an independent NZECS broker,” explained Total Utilities’ Manager Director, Jonathan Gardiner.
“Total Utilities facilitated NZECS transactions, ensuring uninterrupted energy supply while accommodating timing constraints. Our bridging contracts provided a temporary solution, enabling Southern Spars to transition smoothly to renewable energy procurement from the commencement of the new contract,” he added.
BraveTrace’s new CEO, Shaun Goldsbury, enthusiastically celebrates this major collaboration, “Manawa Energy is one of Aotearoa New Zealand’s largest renewable energy generators and we are delighted to welcome them to the BraveTrace network.
“We are particularly proud of our longstanding relationship with Total Utilities and the exceptional support they have provided to Southern Spars in advancing sustainability practices in the sailing world.”
Through careful coordination, Total Utilities managed the NZECS exchange between Manawa Energy and Southern Spars, ensuring the partnership progressed seamlessly.
Manawa Energy has since registered the Kaimai hydroelectric power scheme as a production device and was able to meet Southern Spars’ needs for the 2024 production year.
The Kaimai scheme is significant in Manawa Energy’s generation portfolio as it not only provides renewable electricity to the Bay of Plenty, but also opens up a superb, accessible recreation area popular for fishing, kayaking, picnicking and running.
Water is released through the Lake McLaren Dam up to 26 days a year, providing high flows for white water kayakers from the Kaimai Canoe Club, and local white water rafting businesses.
Navigating complex utility landscapes
“This partnership underscores our dedication to sustainability and innovation,” emphasised Jonathan. “We’re committed to overcoming obstacles and driving progress in utility management.”
It was a great project to work on, and we thoroughly enjoyed the problem-solving discussions with George Anyon at Southern Spars and Glenn Webley at Manawa Energy. “All three parties had to think creatively and flexibly to get the job done,” he added.
Total Utilities’ successful collaboration underscores its ability to navigate complex utility management landscapes. As the industry evolves, it remains at the forefront, leading the charge toward a more sustainable future.
- For more information about Total Utilities and their sustainable initiatives, contact us today.
by Chris Hargreaves | May 16, 2024 | Energy, News, Sustainable Business
Total Utilities Director, Chris Hargreaves, offers a concise overview of the challenges facing New Zealand’s gas market, as well as practical advice for business customers.
For the past two years, our industry has been sounding the alarm bells about an impending gas supply crisis. However, it’s only recently that the media has begun to pay attention.
Gas plays a crucial role in various sectors, particularly electricity generation and food production. Dwindling domestic gas production has increased the need to import coal for electricity generation. This has pushed industrial and commercial pricing skywards, leaving many of our clients asking how to remain competitive with energy input costs going through the roof.
Securing Contracted Supply – The Urgency of Early Action
The Gas Industry Company is recommending that industrial and commercial customers must take proactive measures.
We agree and strongly advise clients to consider renewing contracts early, due to the likelihood of constrained gas supplies throughout the decade.
By re-contracting early, businesses can mitigate the risk of facing tight supply and demand conditions, which will significantly inflate prices.
Concerns Amplified by Reports
A recent report from the Gas Industry Company paints a concerning picture of gas production levels falling below previous forecasts. With production output falling faster than expected, gas availability will become constrained faster than expected.

Insufficient gas is available to meet contracted demand, raising valid concerns about future reliability. The upward trend in gas prices over the past five years only adds to these worries.
Impact on Consumers
Many businesses across the primary and food production sectors rely on natural gas as part of their production processes.
Moving to alternative energy sources is extremely difficult as biomass supplies in NZ are very tight, and local electricity grid operators don’t necessarily have enough spare capacity to electrify industrial plants.
This is leading some customers to look at large LPG installations as LPG is an import commodity. However, this also has its limits, as port terminal storage for LPG being imported is in short supply.
Our clients are asking us, ‘why have political decisions been made to wind down our gas industry when there are no realistic alternatives?’
Policy Uncertainty Adds Complexity
Policy uncertainty, particularly with the ban on offshore oil and gas exploration implemented in 2018, adds another layer of complexity.
While efforts are underway to reverse this ban, concerns persist over potential policy reversals and their implications for energy investments and supply reliability.
The ban also saw industry expertise move offshore and planned investment curtailed. It’s unclear whether revising the ban will kickstart the industry back into life, as gas producers need long guarantees to ensure they recoup exploration and drilling costs.
Heed Warnings & Weather the Storm
In the face of mounting challenges and uncertainties, the imperative for action cannot be overstated. It’s not merely about addressing immediate concerns but also about shaping a sustainable energy landscape for the future.
By heeding the insights provided and implementing proactive measures without delay, businesses can not only weather the storm but also emerge stronger and more resilient in the evolving energy market.
by Chris Hargreaves | Apr 23, 2024 | Energy, New Zealand Energy Certificates, News, Sustainable Business, Waste
Tired of navigating the murky waters of utility management alone? Look no further! In this comprehensive guide, our experts have compiled your most frequently asked questions, and provided you with their expert insights and responses.
Whether you’re curious about energy market trends, utility contract terms and procurement, or sustainability options, we’ve got you covered! Join us as we unlock the mysteries of utility management and empower you with the information you need to make informed decisions for your business.
Utilities Management Questions
Should our new utility contract agreement be shorter or longer term?
The optimal term for your electricity, natural gas, LPG and trade waste procurement agreement depends on various factors, including market conditions and your business objectives. Longer-term contracts can provide price stability and potentially lower rates, while shorter-term agreements offer flexibility and the ability to adapt to changing market dynamics. Total Utilities offers a range of contract terms and provides recommendations tailored to your specific needs.
Should I let my utility contract expire and see what happens in the market?
It is generally not advisable to allow your utility contract to expire without securing a new agreement, as this can expose your business to pricing which may be significantly higher. Waste contracts are often very one sided in favour of the supplier. It is important to ensure that notice is given within the applicable timeframes should rollover clauses exist. Otherwise you could be stuck for a new term on conditions you don’t like. Instead, Total Utilities recommends exploring short-term contracts that provide pricing cover while allowing flexibility to adapt to market changes.
Why should we bother tracking utility costs if we’re in a fixed-term contract?
Monitoring utility usage and costs serves several crucial purposes:
- Identifying areas for potential savings
- Predicting future utility needs
- Improving operational processes and reducing overhead expenses
- Preventing wastage, including excessive utility usage
- Establishing valuable metrics for communicating utility usage throughout your organisation
- Making informed business decisions based on precise and accurate reporting.
Why should I use Total Utilities?
Total Utilities specialises in the energy and gas procurement industry, leveraging over two decades of experience. Completing around 300 market reviews each year, we closely monitor market movements, government policies, and industry trends to provide informed and strategic advice. Our range of services is designed to help businesses optimise their utility costs while ensuring reliable and efficient utility procurement.
What will it cost me?
We offer a range of fee options tailored to your business needs, including annual fees and fixed fees. These fee structures allow you to spread the cost of our services over the term of your contract. Additionally, we provide special pricing for bundled services, ensuring cost-effective solutions for your utility procurement needs.
Energy specific questions
What is happening in the gas market?
The gas market is experiencing a decline in production. Since the ban on offshore oil and gas exploration in 2016, investment in domestic gas infrastructure has dwindled. This is coupled with the sustained decline in production as fields exhaust their resources. According to forecasts by MBIE, gas production is expected to decrease by 30% by the year 2030. This trend has significant implications for businesses reliant on gas, as it may lead to changes in pricing and availability. Short term, market issues are not going away and it remains to be seen whether the new government will look at importing Liquid Natural Gas (LNG) or fast-tracking hydrogen production.
Why aren’t gas suppliers bidding as aggressively as before?
The decrease in gas production and the exit of gas retailers from the market have contributed to a shift in bidding dynamics. Gas suppliers may be more selective in their bidding strategies due to supply constraints and changing market conditions. Additionally, the demand for gas for electricity generation and other purposes further influences bidding behaviour.
Why are energy prices rising in a predominantly hydrogeneration-based market?
Despite being predominantly hydrogeneration-based, energy prices are influenced by the overall cost of generation, including gas and coal. When gas and coal generation is required to meet demand, it can drive up the market price of electricity. Additionally, factors such as emissions trading scheme (ETS) costs contribute to price increases.
Sustainability Questions
How do we reduce our usage and carbon emissions?
Total Utilities recommends a proactive approach to reducing energy usage and carbon emissions. This involves measuring current consumption levels, identifying areas for improvement, and implementing energy efficiency measures. Reduction measures can be prioritised from low cost high impact to high cost low impact. This allows your business to plan and budget for changes that need to be made, ensuring that over time you make improvements and become more commercially and environmentally sustainable.
Is solar a viable option?
The viability of solar energy depends on various factors, including your organisation’s internal rate of return (IRR) and sustainability goals. With current energy pricing, onsite solar installations typically offer a return on investment (ROI) within approximately seven years. However, successful implementation of solar projects also requires careful consideration of factors such as site suitability, financing options, and regulatory requirements, all of which we can advise upon.
Are renewable infrastructures being built?
Yes, there are ongoing efforts to develop renewable energy infrastructure, but progress is often hindered by regulatory challenges, environmental considerations, and supply chain issues. The process of commissioning new renewable generators can be lengthy, typically taking around nine years from planning to completion.
Market Dynamics Questions
When will electricity and gas markets stabilise?
Market stabilisation in the electricity sector is anticipated around 2027/2028, contingent upon significant infrastructure investments and regulatory developments. However, It is likely that natural gas markets will get worse before they get better, if they ever do. Since the ban on offshore exploration, much of our industry expertise has been relocated offshore. Bringing that knowledge back to NZ will be challenging unless the sector has a 10-20-year time horizon for exploration to continue.
Why are price hikes so big?
Factors such as declining gas production and limited electricity generation investment have contributed to significant price increases in the energy market. Additionally, regulatory changes and market dynamics impact pricing, leading to fluctuations and occasional spikes in prices.Waste to landfill pricing has been increasing as New Zealand has limited space in landfill sites. Also government policy has seen increases in the waste levy to incentivise more recycling and less waste ending up in landfill. If you aren’t recycling what you can, you are missing out.
Will utility prices drop?
Forecasts indicate a stabilisation of electricity prices beyond 2027, provided that investments in renewables reduce reliance on coal and gas. However, the timing and extent of price stabilisation depend on various factors, including policy developments, technological advancements, and market dynamics. With the government’s decarbonisation targets we are unlikely to see gas and waste prices falling. The most effective saving is to use less of your utilities where able.
How much can you save me?
Total Utilities works diligently to secure competitive pricing for our clients in a rising market. While we cannot guarantee specific savings, our strategic approach to procurement ensures that your current supplier must compete to retain your business. Additionally, we identify opportunities for cost savings, such as waste reduction, which can lead to significant financial benefits for your organisation.
Industry Insights Questions
How can I manage variable costs?
Total Utilities offers monthly forecasting and budgeting advice to help you manage variable costs effectively. By analysing historical usage data and market trends, we provide insights that enable you to forecast
by Chris Hargreaves | Apr 23, 2024 | Energy, News, solar power, Sustainable Business
New Zealand’s first grid-scale solar generation plant was recently opened in Kaitaia by Lodestone Energy, and Total Utilities was delighted to be invited to the opening for an exclusive first look.
Lodestone Energy, a leading solar company in New Zealand, has launched the country’s first grid scale solar farm, Kohirā, in Kaitaia. They recently celebrated this milestone at the grand opening, and announced having raised a further $55 million for solar farm expansion.
The Kaitaia facility has more than 61,000 solar panels installed, and the farm will generate up to 56 gigawatt hours of electricity annually. At peak output, this can supply all of the Kaitaia region’s electricity requirements.
Pivotal Point in Energy Generation
Gary Holden, Managing Director of Lodestone Energy, said the occasion marked a pivotal point in New Zealand’s electricity market, with the company delivering the first grid-scale solar generation plant.
“As New Zealand’s largest solar installation to date and the first solar farm in New Zealand to bid into the electricity market, this is a crucial step forward in the future of energy generation.
“Many organisations were involved in delivering this project and learnings from Kaitaia are being used in the construction of our other sites, with Edgecumbe close to starting generation and Waiotahe construction on target to be generating by the end of the year.”
The site’s official name Kohirā was gifted by Te Rarawa. Kohirā translates to suncatcher in te reo Māori and reflects how Lodestone harnesses the energy of the sun to generate electricity.
The partnership with local iwi aligns with Lodestone’s commitment to work with tangata whenua to deliver solar projects that empower both the regions in which they operate.
Chris Hargreaves reflects on Lodestone’s solar achievement
Total Utilities’ Director, Chris Hargeaves, says he was honoured to be invited along to the official launch of Kohirā. “The incredible amount of work that went into this project was evident on the day.
“Four years of extremely hard work became a shining light in the Kaitaia region and a first for New Zealand. Our country needs dreamers, and they need doers, and Gary Holden along with the Lodestone team are both.”
Chris explained that Lodestone’s Chief Financial Officer, Chris Jewell, told a great story about how after they initially met with the local Iwi and were told the story of how Maui harnessed the sun, Lodestone bought copies of the book that illustrates the legend.
“When Lodestone visited their suppliers in the UK, China and Australia, they gave away copies of these books to the contacts that they met. One in particular still reads the book to his six year old son, and his son is dead set keen on coming to New Zealand so that he can meet Maui.”
Innovative Design and Sustainable Practices
Additionally, Kohirā boasts an innovative agri-voltaic design meaning the land can be used for both farming and solar energy generation simultaneously. Solar panels are installed above crops or pastures, allowing agricultural activities to continue while generating renewable energy.
This approach maximises land use efficiency and promotes sustainable agricultural practices by combining food production with renewable energy.
Attendees including Chris were lucky enough to see the design first hands – a feature that will be rolled out across other Lodestone solar farms.
The company is currently developing five solar farms in the North Island, and has confirmed plans for three more in the South Island.
- To find out more information about Total Utilities’ expertise in solar, renewable energy and sustainability, get in touch for a free consultation.
by Chris Hargreaves | Apr 23, 2024 | Case Studies, Energy, Sustainable Business
Discover how Total Utilities’ innovative ‘Utility Insights’ service sparked remarkable transformations in four unique settings. From schools to industrial plants, food manufacturers to national retail chains, witness the journey of overcoming challenges and achieving success through proactive utility management.
High School Aces Utility Management Test with Total Utilities
Challenge:
A local high school’s rising utility costs were putting a strain on their budget. Additionally, waste handling expenses were escalating, further exacerbating financial pressures.
Solution:
Total Utilities stepped in with their Utility Insights service, offering a comprehensive solution to address the school’s utility management challenges. By collaborating closely with the school, Total Utilities provided proactive budgeting advice and identified opportunities for cost savings.
Result:
Through Total Utilities’ proactive approach, the high school achieved remarkable success, saving $40,000 annually (20%) in waste handling costs, offsetting rising expenses. Additionally, Total Utilities’ budgeting advice enabled planning for electricity and gas contract renewals, optimising budget and ensuring sustainability.
Overall, Total Utilities’ Utility Insights empowered the high school to overcome challenges, achieve savings, and pave the way for continued success.
Industrial Plant’s $70k Savings Story
Challenge:
Utility Insights reporting on electricity cost and consumption for this industrial client revealed an alarming discovery: over $70k of reactive charges per year were being incurred. These penalty charges resulted in a significant financial burden for the plant.
Solution:
Total Utilities stepped in to address the challenge. By implementing power factor correction equipment to improve electrical efficiency, we provided a proactive solution to mitigate the reactive charges. Additionally, our system ensured that if power factor charges were incurred again, the correction equipment could be serviced promptly, avoiding any unnecessary costs.
Result:
Through Total Utilities’ intervention, the industrial plant saw remarkable results. The installation of power factor correction equipment led to a substantial reduction in reactive charges, saving the plant over $70k per year. The plant can now effectively manage power factor charges and prevent any future financial losses, ensuring long-term cost savings and operational efficiency.
Total Utilities’ Data Dive for Food Manufacturer Improves Efficiency, Cuts Costs
Challenge:
A food manufacturing plant faced the challenge of understanding and optimising energy consumption across its processing plants. Without detailed production data, it was challenging to benchmark electricity and gas usage efficiency accurately.
Solution:
Total Utilities implemented a solution by adding production data tracking at each processing plant. This provided deeper analytics for benchmarking energy consumption efficiency. By integrating production data with utility usage, our system enabled the customer to clearly visualise how energy was used in relation to production outputs.
Result:
With Total Utilities’ solution in place, the Food Manufacturing Plant achieved remarkable results. The addition of production data allowed for the creation of Key Performance Indicators (KPIs) at each plant, enabling better tracking and management of energy usage.
Furthermore, cross-site benchmarking within each business unit became possible, facilitating insights and improvements across the organisation. Through Total Utilities’ innovative approach, our client optimised energy efficiency, reduced costs, and paved the way for continued success in sustainable manufacturing.
Revolutionising Retail Efficiency for National Retail Chain
Challenge:
A national retail chain client with 45 locations across New Zealand faced the challenge of managing out-of-hours energy consumption effectively. Ten stores were identified as having significant energy usage outside of operating hours, resulting in excessive costs exceeding $140,000 per year.
Solution:
Total Utilities implemented a solution by resetting Heating, Ventilation, and Air Conditioning (HVAC) controls to ensure energy usage aligned with operating hours. This proactive approach aimed to optimise energy consumption and reduce unnecessary costs associated with out-of-hours usage.
Result:
With Total Utilities’ intervention, our client achieved significant savings and efficiency improvements. By resetting HVAC controls, energy consumption during non-operational hours was minimised, leading to substantial cost reductions. This strategic approach not only helped the chain save money but also contributed to its sustainability efforts by reducing unnecessary energy waste.