Infusing New Operational Intelligence into Old Equipment

Infusing New Operational Intelligence into Old Equipment

A client of ours recently installed energy sensors across two areas of their facility. One area is significantly old using good practice equipment for the time, the other brand new and utilising advancements in equipment technology. Both areas are similarly sized and perform the same operation, however, measuring energy performance between the old and new will provide our client with real insights when making future strategic decisions.

internet of things enterprise infographic

While our client operates a large portfolio of facilities around the North Island, they are using this specific site as a sandbox environment, a testbed to trial new initiatives as they look to upgrade and replace existing equipment at their other facilities.

Utilising real-time energy data to measure performance against a range of benchmarks will allow them to verify performance gains and deliver insights into which areas should be prioritised in their long-term business plan.

Non-intrusive wireless energy sensors that can be easily moved to measure other areas, combined with powerful cloud-based software reporting tools provide a cost-effective and flexible way to build business cases.

The following article, written by Jon Rabinowitz at Panoramic Power, highlights the fact that, with Internet of Things (IoT), businesses can now test ideas in a quick and cost-effective manner while collecting valuable data for future decision making.


 

The Internet of Things has exploded onto the scene and with it a slew of potential business applications. In navigating this terra nova, most decision makers take their cues from the competition, afraid of wading too far into the unknown. This is reasonable, of course, but it’s also a big mistake.

Smart business owners and managers should know that they don’t need to resign themselves to the role of a follower in order to hedge their bets and mitigate their exposure to risk. You can lead and be cautious at the same time!

A False Dichotomy in Applied Internet of Things Investment

Consider, for example, the business value of smart, self-reporting assets. These assets hold the promise of constantly refined operational processes, reduced maintenance costs (as issues are caught and corrected in the earliest stages before degradation occurs), extended lifecycles and the elimination of unplanned downtime.

Still, few things ever go exactly according to plan and deliver quite as advertised. So it’s understandable that prudent decision makers might set expectations below the promised value. Add to that the fact that overhauling and replacing the entirety of your asset infrastructure is incredibly expensive and a terrible disruption to operations.

It’s easy to see why some business owners and managers might prefer to sit back and let “the other guys” take the lead in implementing Internet of Things into their business operations. But easy to see and right are two very different things.

The right approach is significantly more nuanced, as the rationale presented above is built on a false dichotomy. Your choice isn’t between sitting back and doing only what the other guy already succeeded at or totally replacing all your critical assets. There’s a world of options spanning the divide between those two.

The Golden IoT Mean: New Operational Intelligence, Old Equipment

Science and technology are both predicated on the principle of testing and your business should be the same. It always makes sense to “pilot” new technologies or techniques before deploying them at large. Beyond that though, using advanced Internet of Things technologies and tools, you can infuse new operational intelligence into old equipment without replacing anything.

Until your industry has reached a “mature” state in its development and integration of IoT technologies, this is the best way to mitigate risk without forfeiting access to value while it’s still a comparative advantage.

Using smart, non-intrusive energy sensors – each about the size of a 9-volt battery – you could retrofit past-gen assets to enable next-gen operational intelligence. Simply snap a sensor onto the circuit feeding the intended asset. No need to suspend operations; no need for complicated installation.

After your sensors are in place, enter the corresponding ID numbers into the mapping console. Immediately, these sensors will begin reporting granular energy data, pumped through an advanced, machine-learning analytics platform, and turning out new operational intelligence to be acted upon.

In this manner, facility managers can give a voice to their critical assets, allowing for advanced operational automation, predictive maintenance and generally increased production.

Electric Vehicles – Future or Fad?

Electric Vehicles – Future or Fad?

True story. An employee took the flash new company Electric Vehicle (EV) up North on a sales trip. On the way home, they realised that the battery charge was running out so stopped in a small town to find a charging point. There was, inevitably, no charging station for electric vehicles so they rang the tow company and got a ride home alongside a towie with bad breath and even worse body odour. Back at work, the boss pointed out the switch that turned the hybrid vehicle back to petrol power.

My point? Electric Vehicles (EV’s) are still a bit of a mystery both to their users and to the people making the financial decisions.

Add to this the element of uncertainty of buying a car from a man who straps his second-hand sports cars to a space rocket and whose loss-making company can’t actually deliver a simple sedan on time and you must have to have reservations around updating your fleet from petrol to electric.

Despite the uncertainty let’s examine the business case for electric vehicles.

Business Case for Electric Vehicles

At a recent presentation to energy sector leaders, Gary Holden, CEO at Pulse Energy and a well-known thought leader and innovator, proposed that it costs, all up, around $10 to travel 100kms in a car and that it has pretty much always done so.

Simply put, it cost the same for a Model T in 1920 to travel 100km as it did for a Honda Accord to travel the same distance in 1990. The reason? Internal combustion engines are, and always have been, between 25% and 30% efficient. Any gains achieved through advances in technology are quickly swallowed up by faster travel – or slower if you are travelling on that great carpark known as the Auckland motorway network.

Along come electric vehicles and a very simple idea. Capture the energy of braking and stuffing it into a battery and 30% efficiency suddenly rises to 80%, 3 times more efficient than a petrol engine.

Cheap Electricity Provides Strategic Advantage

Now add the New Zealand strategic advantage, cheap renewable hydropower, and the comparative cost of electricity to that of a barrel of oil, roughly US$40 on average for the last forty-five years, is now almost exactly half that at $20. “In other words,” says Gary “for oil to compete with electric it would have to permanently return to pre- 1973 prices.”

Is it any wonder we are seeing major oil producers falling over themselves to drop the price of oil and investing in massively polluting extraction of shale oil and fracking in order to slow down the inevitable march of electric vehicles into the market?

Barriers to Adoption of Electric Vehicles Disappearing

So, what is stopping New Zealand’s companies from rapidly switching to electric vehicles, say by 2020? Not a heck of a lot according to Gary.

He believes, and I agree, that by 2020 the premium we pay for electric cars will be a thing of the past. The high running cost, inefficiency and plain nasty polluting qualities of petrol vehicles will mean that electric vehicle leaseholders will see higher residual prices being offered at the end of their three-year term (2023) Combine that with the electric vehicles superior efficiency, low operating cost and ever-increasing range and companies should be looking very, very hard at their vehicle choices.

There is, however, more to this equation than a simple cost per kilometre and residual value. Our electricity market is complex, riven with contradictions and slow to respond to demand drivers like electric vehicles. Next month I will have a close look at the forces in the New Zealand market that will either hasten or slow electric vehicle uptake.

This article is part 1 of a series in which I will explore the EV future over the coming months. Part 2 discusses buying electric vehicles.

Read more electric car analysis in the New Zealand/Australia context, or take a look at these electric car reviews.

How to Unleash the Value of Sensors and Big Data

How to Unleash the Value of Sensors and Big Data

In the past couple of years, we have written a lot of commentary about how the world of IT and the world of Energy are converging. As more and more companies are choosing not to own and operate their IT, the role of IT departments is fast moving away from just technical support towards strategic thinking informed by data analysis. The same can be said for Energy as companies gain access to wireless energy monitoring via cloud-based analytics, CIO’s and IT managers have equal interest as COO’s and plant managers as the Internet of Things is rolled out.

monitoring sensors powers big data and IoT technologyThe convergence of data across all areas of a business is quickly growing and how this data is used to inform executive as well as operational level decision making and planning. In the last 12 months, Total Utilities has installed several hundred wireless energy sensors around New Zealand. Data from these energy sensors are being used across numerous areas from cost allocation, performance and product benchmarking, energy efficiency, sustainability reporting, preventative maintenance and tenant rebilling.

The following article was written by Jon Rabinowitz and underlines the need for cross-section planning and acceptance to ensure IoT success. Total Utilities can help your business through this planning process to ensure that key stakeholders are part of your IoT journey.


The most effective way to derive value from sensor technology and big data is to ensure you can analyze and act on the information gathered.

When sensors are deployed as data capture/communication instruments and paired with best-in-class Big Data analytics, the result is the life breath of value-driven Internet of Things technology. Unfortunately, more often than not, IoT systems are rolled out without proper planning, and simply so some manager can check a box and say that he or she undertook an IoT initiative.

When organizations are driven by hype, that value-generating substance generally falls by the wayside. Too often this is the case with IoT projects pursued for their buzz-worthiness, without due attention paid to the smart sensor and Big Data nuts and bolts of the thing.

Indeed, IoT for IoT’s sake can only get you so far. Ganesh Ramamoorthy, a principal research analyst at Gartner, told The Economic Times that “8 out of 10 IoT projects fail even before they’re launched.” If we’re to believe that figure, it begs the question, what are companies doing wrong?

Why Companies Fail In Putting Sensors and Big Data to Work

Compelled by topical hype, there’s often a sense of urgency associated with IoT projects. According to Mark Lochmann, a senior consultant at Qittitut Consulting, that self-imposed urgency gets the best of organizations. In an interview with IndustryWeek, Lochmann explains that many enterprises “dive headfirst” into Internet of Things projects without really understanding how the technology affects their operations.

Too often decision-makers get themselves drunk on buzz and embark on technology rollouts, without really understanding what needs to happen and how that tech needs to tie back into business operations in order to derive value. They simply neglected to consider how installing hundreds, possibly thousands of sensors across their business is supposed to portend an improved bottom line.

To avoid missteps, be sure to consider the following practical factors:

  • Where the sensors will process the data (point of creation, edge devices, in the Cloud, etc.)
  • Which tools analysts need to visualize and interpret data.
  • How the company will validate and cleanse sensor information. 
  • The data governance policies which will protect data.
  • The infrastructure necessary to support analysis (data warehousing, data mart, extract transport load servers, etc.).

Lacking wherewithal on these basic project components, research from PricewaterhouseCoopers and Iron Mountain reveals that only 4% of enterprises “extract full value” from the data they own. However, it’s not just planning that’s holding companies back either. The same study found that an additional 36% of businesses were hamstrung – regardless of how thoroughly they’d thought through the project – due to system and resource limitations.

That paints a rather bleak picture, but there’s no reason to despair. The above statistics notwithstanding, there remains plenty that conscientious managers can do to ensure the success and of their integrated sensor and Big Data initiatives.

Start With Specific Use Cases, Then Dig Deeper

Many organizations don’t know how sensors and big data will impact their data centres.

Managers leading sensor and Big Data projects need to outline specific use cases before even thinking about implementation.

A smart manager will have a firm handle on how such technology is likely to impact operations on a day-to-day level – not based on intuition or imagination but on data. Better yet, that manager will set very specific expectations, delivery processes and timelines for what he or she wants to achieve on the back of sensor and big data technology.

For example, let’s say you want to install advanced wireless sensors in your facility. The person leading the project should explicate his or her intention to leverage collected data in order to:

  • Diagnose problems with equipment to predict failures.
  • Analyze the production efficiency of each asset.
  • Determine how many tons of material you process on an hourly basis.
  • Monitor worker health and locations across the facility. 

Of course, not all data is equal and the lion’s share of that discrepancy will depend on the data type. Data pertaining to equipment functionality, it should be understood, is among the most important and time-sensitive. Such data should be processed immediately given that it can tell the story, in real time, of costly malfunctions.

Some of your data will demand review in real-time, some every half hour and some every other month. Most will find itself living between those poles. Regardless of the data type though, you’ll need to be sure that when you consult it, it conveys something that is actually meaningful and actionable. For this, you’ll need to plan out and gain relative mastery over your processing system.

This means carefully choosing an analytics solution or a combination of complementary solutions. It may also mean hiring an in-house data scientist or simply bringing in outside help for training purposes. In some cases, it will even mean building out an on-site information network. In every case, it will mean instilling a data- and value-driven culture, where employees not only have access to tools but know when and how to properly use them.

Remember, there’s no such thing as too much research and that hype can be as dangerous as it is enticing. Bearing that in mind, the world of IoT is big and wide and waiting for you!

Leaking air, leaking bottom line: top money-saving tips

Leaking air, leaking bottom line: top money-saving tips

The following was published in the NZ Herald 25th of November 2017 and includes energy tips from Total Utilities’ own Pushkar Kulkarni who reveals how leaking air wastes money.

Four energy experts offer top tips to save money

Running an air-conditioning unit at full tilt to cool down one part of a building, while a boiler blazes away to heat another part of that same building, sounds like madness – but it’s surprisingly common in New Zealand’s commercial buildings.

It’s just one of the ways businesses are squandering energy, and therefore money, in the course of their day-to-day operations.

The Energy Efficiency and Conservation Authority (EECA) say many businesses could shave up to 20 per cent off energy costs – with the potential energy efficiency savings adding up to $900 million a year across all New Zealand businesses by 2030, if all economic options are adopted.

The good news is many of the fixes are inexpensive, immediately effective and boast short timeframes for return on investment. Some even cost nothing. According to some of the market’s energy efficiency experts, here are some of the most common ways businesses are wasting energy.

Poor energy monitoring

Simon Ross, mechanical engineer, Beca: “People leave their buildings running when there’s no one in them. The warm-up cycles also often start way too early in the mornings – and no one is even aware of it.”

Ross says monitoring energy use identifies where it is being wasted and quickly clarifies a plan of attack. It’s a classic case of not being able to manage what hasn’t been measured.

“Once you’ve measured it, it then makes sense to compare your energy usage to others in your industry – to benchmark it.”

Ross points to Beca’s benchmarking of electricity use of Christchurch schools: “When a school can see where it sits relative to another school then they can see the value in reducing their energy usage. Until you give them data to show where they sit, they’re basically only able to compare with how they’ve performed historically – which might be good, or terrible.”

EECA Business has its Energy Management Journey tool set up for precisely this purpose. It’s a free online tool where users input energy usage data, then find out how they’re doing compared to similar businesses. Find out more at https://www.eecabusiness.govt.nz/tools/energy-management-journey

Leaking Air

Pushkar Kulkarni, business manager sustainability solutions, Total Utilities:

“Many companies invest in a new air compressor but may not make an effort to find the leaks in the system first. If all of those leaks are found and fixed, they may conclude there is no need to invest in a new compressor.”

Kulkarni sees this scenario on a regular basis. He estimates eight out of every 10 systems could be leaking air.

“These systems are very common in New Zealand – particularly in the industries of production, packaging, food processing, waste, yarn and pharmaceutical production. Over time they may deteriorate or be modified and start leaking air. They can be expensive to run, so the savings from identifying and fixing leaks can be considerable. It’s usually a fairly inexpensive fix with a fast return on investment.”

Uninsulated pipes

Glenn Johnston, Smart Power: “If it’s an exposed pipe in a warm boiler room it’s not as bad but, if that pipe runs outside or through the roof space where it’s a lot colder, the heat loss can be substantial.”

Johnston is used to seeing money go down the drain in the form of energy escaping from uninsulated pipes, used for both heating and cooling.

“Industries where it’s important to insulate pipes include the likes of food processors, hospitals, freezing works, packaging plants – anywhere they have refrigeration or hot water needs.”

Often these pipes are easier to get to than in commercial buildings, making repairs easier and cheaper. Johnston cites the example of a plant his company worked on. The company beefed up insulation of steam and hot water equipment. A $20,000 investment turned into an annual saving of some 250,000kWh, or $11,000, giving a payback period of just 1.9 years.

“When you insulate pipes properly you get an immediate impact,” says Johnston.

Heating and cooling systems fighting each other

Alastair Hines, divisional manager, Enercon: “Heating and cooling systems are often working at the same time. Nobody worries about it too much, because it’s the norm.”

Hines points to one business which Enercon found many of the heating, ventilation and air-conditioning (HVAC) and lighting systems were operating 24 hours a day, seven days a week, even when not required. The HVAC systems also did not have an air temperature dead-band to prevent frequent switching from heating to cooling and vice versa.

That resulted in increased demands on the system and adjacent zones simultaneously heating and cooling.

Hines says this happens in many commercial buildings, typically because the building is poorly controlled. He estimates 10-20 per cent of the energy used for heating and cooling in a building is wasted.

“When you consider heating and cooling account for up to 50 per cent of the total cost of running it, that 10-20 per cent can be a big saving. Adding sub-meters, sensors, and re-programming the building management system all make a big difference.”

A treasure trove of information about how businesses can save energy is available on www.eecabusiness.govt.nz, or find an energy management expert in the Programme Partner directory.

Watercare House Case Study: Anchor tenant scores a NABERSNZ excellent rating for energy use

Watercare House Case Study: Anchor tenant scores a NABERSNZ excellent rating for energy use

Pushkar Kulkarni from Total Utilities completed the site review and NABERSNZ Assessment of Watercare House. Here he provides additional commentary to the original published case study, highlighting the specific benefits of a NABERSNZ tenancy rating.

“A NABERSNZ tenancy rating is an ideal tool for tenants as it shows them how their day to day operations impact their energy performance. It can also determine how well they manage energy and identify the opportunities that may exist to improve energy performance.

In an increasingly competitive market place and businesses look for a point of difference by delivering on their corporate and social responsibility, and think about long term business sustainability, tools like NABERSNZ are a good demonstration of their willingness to “walk the talk”. It reflects where they are now with respect to others and what benefits they can get by improving their NABERSNZ rating. I definitely feel that ratings will become increasingly important in New Zealand.

Equipment directly impacting the tenancy rating of Watercare are: lighting, computers, and client specific plug load etc. They are limited to what they can do with the lighting connections and zoning due to way in which these were originally designed. This has had an impact on the rating. If a NABERSNZ rating was a factor that developers and contractors were informed of during the design/build stage, then there is good chance that the lighting connections and zoning may have been designed differently.

In my opinion the occupancy density, clever use of all areas, and using lighting controls are the main factors that have resulted in a 4-Star NABERSNZ tenancy rating for Watercare. The rating demonstrates it’s a very good start and platform for Watercare to understand where they are at compared to the wider market and examine strategies on how they can improve going forward.”


Scoring a first-rate NABERSNZ 4-star tenancy rating for energy consumption at its office demonstrates an Auckland company’s commitment to the environment.

Auckland water provider Watercare Services Limited is the anchor tenant in an eight-level office block constructed in bustling Newmarket in 2013.

73 Remuera Road is the first Green Star rated commercial property in the district and reflects the growing demand from corporate tenants for green principled, energy smart work spaces.

Watercare occupies three of five office floors in the building.

Key Facts

  • 4-star ‘excellent’ NABERSNZ tenancy rating
  • Energy use certified as 97.6 kWh/year/m2

  • NABERSNZ to be used at other sites

  • Further energy upgrades continue

Big Numbers

  • 2013 – achieves a 5 Green Star Design rating
  • 2015 – achieves a 5 Green Star Built rating
  • 2016 – achieves a 4 star NABERSNZ tenancy rating
  • Energy use certified as 97.6 kWh/year/m2
  • Total energy consumption 738,454 kWh/ year

Building Profile

Location:  73 Remuera Road, Newmarket, Auckland

Owner: Viewmount Orchards Limited

Anchor Tenant: Watercare Services Limited (approximately 300 employees on site on an ordinary day)

Accolades:

  • 5 Green Star Design (Achieved 2013)
  • 5 Green Star Built (Achieved 2015)
  • NZ Property Council Award – Commercial Office Property Best in Category Award 2015
  • NZ Property Council Award – Green Building Property Merit Award 2015

The Anchor Tenant

Watercare is an Auckland Council owned organisation (CCO) providing water and wastewater services to Auckland and its environs. It is committed to the sustainable management of natural resources and energy saving operations. The Auckland Council has two additional NABERSNZ rated premises – the Manukau Civic Building (3 star whole building, 2014) and Orewa Service Centre (3.5 star whole building 2016).

watercare.co.nz

The Building/Facilities Manager

FM Concepts Limited is an Auckland-based commercial property management firm which focuses on medium to large high rise buildings and offers a full range of services including onsite operational management, property consultancy, contract management, health and safety systems and cost management. It has a strong interest in the sustainability of the built environment and energy efficiency. Two commercial buildings in its portfolio are currently undergoing NABERSNZ ratings.

fmconcepts.co.nz

watercare-house-NABERSNZKey Sustainable Features

  • Located within easy walking distance of train and bus networks – encourages sustainable transport options for occupants
  • High-tech building controls and management system with real time monitoring
  • Energy efficient heating, ventilation and air conditioning system (HVAC).
  • Double glazed façade
  • LED lighting
  • Well-designed waste collection and recycling area
  • End of trip facilities – gym, cycle park and locker facilities

This property is a brownfield redevelopment – its construction has improved an existing dilapidated area and makes a positive contribution to a sustainable Auckland.

Why NABERSNZ?

With water being its core business Watercare has the environment and energy issues at the top of its agenda.

While its head office is housed in Green Star rated Watercare House the company’s sustainability manager Roseline Klein says the company wanted to understand its everyday energy performance across the three floors it occupies in the building.

It was the missing ingredient.

We wanted to know where we were at with our energy performance, how well we were doing and where we could improve. We’d heard about NABERSNZ so we did some research online. It’s a great tool, it provides a benchmark and it drives best practice.”

– Watercare Services Limited Sustainability Manager Roseline Klein

NABERSNZ in Action

Watercare Services Limited sustainability manager Roseline Klein says undertaking a NABERSNZ rating over its 7563 square metres of office space has proved to be “a painless process”.

The meterage required for a rating was already in place – 18 meters had been installed in the building during the construction period to aid fine-tuning of systems and utilities.

The company took advantage of the free NABERSNZ feasibility assessment which determines a building’s readiness to get started with a rating.

“It made a big difference for us and took away the humdrum business of counting 644 computers and documenting the configuration of staff plus it set a timetable, provided a checklist and saved us time,” says Roseline.

NABERSNZ assessor Pushkar Kulkarni from Total Utilities says lighting, computers and occupant specific plug load have the biggest impact on a tenancy rating.

He says clever configuration of work spaces, occupancy density and sensory lighting controls have resulted in Watercare’s superb 4 star result.

The Value of NABERSNZ

Watercare says it wants to model water and energy efficiency and its 4-star NABERSNZ tenancy rating shows its credentials.

Sustainability manager Roseline Klein says the rating has been “a great experience” and has pushed the company to look hard at its resources and ensure they are better used.
“It’s spearheaded change. For example we’re now trying to ensure our procurement process is not always about cost but energy efficiency too. We’ve recently retrofitted our gym with water efficient shower heads which use nine litres per minute compared with 12 – they offer a better shower experience and use less water and energy,” she says.
Roseline believes if a NABERSNZ rating was compulsory it would encourage energy awareness and help tackle climate change.
“For example Aucklanders are the lowest users of water because it is charged volumetrically so whether you are sustainably-minded or not your invoice reminds you not to waste, to think of water efficiency. A mandatory energy performance rating would have the same effect for landlords and tenants.”
In Australia a NABERS rating is compulsory for commercial offices over 1,000 square metres while a range of mandatory energy performance ratings exist in Europe.

NABERSNZ assessor Pushkar Kulkarni says as Kiwi businesses increasingly look to deliver on corporate and social responsibility and think about long-term business sustainability a NABERSNZ rating demonstrates a willingness to ‘walk the talk’.
“The NABERSNZ tool is set to become increasingly important in New Zealand.”

A NABERSNZ rating demonstrates a willingness to ‘walk the talk’
– NABERSNZ Assessor Pushkar Kulkarni

Sustainable cost reductions – No, I’m not talking price

Sustainable cost reductions – No, I’m not talking price

Cost reduction in the energy market through procurement has been relatively easy in the last few years. Flat national demand, solid hydro storage, increased retailer competition and participation in the ASX market has led to competitive commercial contracts that have allowed many customers to save money without changing what they are doing.

While an immediate impact, it is not sustainable. Fixed price contracts are typically only 2-3 years in length and only relate to +/- 65% of a total bill, changes in transmission and distribution pricing is passed through at cost by the retailers and these costs are non-contestable.

In recent weeks, hydro storage has dropped for the second time this year to low levels which has driven large increases in Spot and ASX future pricing. Spot pricing through June moved well above the long term average, peak daytime periods were regularly priced at between 15-20c/kWh or more. While the South Island hydro storage lakes recovered in August from the dry winter, there has been little rain during spring which has meant that water inflows have been below 70% of average levels. It is not uncommon for Spot to bounce around at this time of year due to scheduled maintenance of thermal generators and other transmission related work, however the lack of South Island rainfall and the longer term NIWA forecasts are concerning. Over the last couple of weeks it has been like déjà vu as Spot pricing escalated to day time peaks of above 20c/kWh. 2017 is shaping up to be one of the more volatile years in recent history. Both ASX futures and Spot prices are lead indicators to over the counter retail pricing, pricing can change quickly and for customers who maybe engage with the market once every 2-3 years as contracts end, if the timing is wrong it can lead to significant price increases.

With New Zealand’s energy market so heavily reliant on environmental factors for supply of fuel, it is not enough to rely solely on pricing being the same or better every time a customer needs to sign a new commercial supply contract. Nationally we have around 6 weeks of hydro storage, tiny in comparison to Iceland who have around 6 months backup. Needless to say, it does not take much for the market here to spike, a period of unseasonably dry weather combined with a cold snap, some thermal generation outages and transmission constraint issues all lead the market in one direction.

Customers are asking us what else can be done to mitigate pricing risk in the future aside from securing competitive energy supply contracts. Utilities are a two way street, a symbiotic relationship between consumption and cost. If we take a strategic view, then time and effort needs to be directed at both sides of the coin.

We recently had a customer say, “It’s great when I can save 1-2 cents per kWh with a new contract, but for every kWh I don’t use, I save 10 cents. That’s where the real gold is hidden.”

Total Utilities has a range of energy management services that can assist customers identify sustainable energy savings. We can guide you through your energy efficiency journey from how and where to get started, device level energy monitoring and targeting to identify energy wastage, energy audits, solar viability analysis and system design, BMS optimisation and NABERNZ ratings though to implementation and post commissioning reviews.

Planning for efficiency now, can reduce cost risks in the future when commercial pricing increases. We’d welcome the opportunity to discuss with you what might be possible to ensure a commercially sustainable future.