Welcome back Euan: A Familiar Face Returns to Software Sales

Welcome back Euan: A Familiar Face Returns to Software Sales

We’re thrilled to welcome back Euan Lamont to Total Utilities as an Account Executive. Euan’s return marks an exciting chapter for us as we continue to innovate and expand our offerings in the utility sector.

Euan first joined us in January 2018 as a Sales Manager for the Lower North Island, a role he held until mid-2022. 

During this period, he focused on energy procurement, working closely with our Auckland team to deliver comprehensive services to our clients. 

Experience & Expertise

Before joining Total Utilities the first time around, Euan gained significant experience working with an electricity retailer, where he collaborated with us on various tenders and procurement projects. His deep understanding of the energy market made his transition to Total Utilities seamless, and he quickly became a key player in our sales team.

In his new role as Account Executive, Euan will leverage his extensive background in all things energy and utilities, coupled with his recent experience in B2B (business to business) SaaS (Software as a Service), to drive our product offerings. 

Driving Innovation

Since 2022, he has been involved in the B2B SaaS sector, focusing on compliance and efficiency-based solutions. “The shift to software sales has been a fascinating journey so far,” he shares. “I’m excited to bring this expertise back to Total Utilities and help our clients navigate these new tools.”

Euan’s return comes at a pivotal time for Total Utilities, as we continue to integrate innovative solutions like Panoramic Power – a real-time energy monitoring system, and Net0 – our advanced AI-first carbon management tool, into our comprehensive services. Both products have been instrumental in helping businesses manage their energy use and carbon emissions.

Euan’s ability to build strong relationships, solve problems, and understand customer needs, will be crucial as we navigate these opportunities.

Game-Changing AI Services

Euan is particularly excited about the potential of Net0 and Panoramic Power to revolutionise how businesses manage their energy use and carbon emissions. “These aren’t just ‘rearview-mirror’ tools for tracking data,” he explains. “They use AI and machine learning to help companies anticipate and proactively manage their energy consumption and carbon footprint. It’s a game-changer.”

As Euan settles back into the team, he says he is eager to contribute to our strategic growth and help our clients achieve their goals. “I’m looking forward to helping our clients reach new heights in their sustainability journeys. Whether it’s enhancing efficiency, cutting costs, or driving innovation, there’s so much potential, and I’m excited to be part of it,” he adds.

Please join us in welcoming Euan back to Total Utilities. We look forward to the innovative contributions he will undoubtedly bring to our clients and our team.

  • Want to contact Euan to discuss how Total Utilities can help your business with innovative energy and carbon management solutions? Email him at [email protected]

Considering Letting Your Business’s Utility Contract Expire? Think Again

Considering Letting Your Business’s Utility Contract Expire? Think Again

Is your current utility contract about to expire? Are you tempted to leave it until the last minute and see what the market has to offer? This could be a high-risk strategy for your business according to Total Utilities’ Director, Chris Hargreaves.

Chris explains, “Allowing your utility contract to expire or putting off securing a new contract until the last minute is not generally advisable, and can leave your business exposed to unnecessary risks and higher costs.”

The Risks of Waiting Too Long
“Waiting too long can lead to significantly higher utility pricing. Electricity prices are extremely volatile due to short-term issues such as hydro storage, so timing the negotiation of your contract plays a key role in the price that you get.

“Delaying until the last minute can leave you with fewer options and less favourable terms,” warns Chris.
“By acting early, you give yourself the best chance to negotiate terms that are advantageous for your business and to avoid any disruptions in service or unexpected cost increases.

“Waste contracts, in particular, are often very one-sided in favour of the supplier. If notice is not given within the applicable timeframes, rollover clauses could lock you into a new term with unfavourable conditions,” he adds.

Strategic planning and expert advice can help ensure you make the most informed decision for your utility procurement.

“I would suggest customers look at pricing around six months prior to their contract end date. That way, if a good offer is made, you can accept it. If not, you have time to review the market again before your contract ends. At the very least you will get a view on where prices are at, allowing you to budget accordingly,” explains Chris.

Choosing the Optimal Contract Term
The optimal term for your electricity, natural gas, LPG, and trade waste supply agreements depend on various factors, including market conditions and your business objectives.

“Longer-term contracts can provide price stability and potentially lower rates, while shorter-term agreements offer flexibility and the ability to adapt to changing market dynamics. However, these often come with higher costs and more risk that if market conditions don’t improve, you could pay more again in one or two years.”

Total Utilities procures a range of contract terms from suppliers and provides recommendations that weigh up short contract terms and long term price security with current market realities. Our goal is to ensure your utility contracts align with your business strategy and market conditions.

Shop Around
In addition to acting early, shopping around and comparing different offers is essential. “The utility market is competitive, and prices can vary significantly between providers,” Chris explains.

“By comparing offers, you can keep your current supplier honest and evaluate how their renewal offer stacks up in the market. At Total Utilities, we help our clients navigate this process to ensure they secure the most favourable deals.”

Proactive Procurement is Crucial
Total Utilities provides bundled procurement services with utility cost, consumption and carbon reporting. Even if you are currently in a fixed-term contract, becoming a Utility Insights client allows us to strike when opportunities arise in the market.

Total Utilities can assist you with:
– Proactive procurement: Timing is everything, and acting fast can mean better pricing.
– Identifying areas for potential savings: Regular tracking can reveal inefficiencies & opportunities for cost reduction.
– Predicting future utility needs: Accurate data helps in forecasting and planning.
– Improving operational processes: Reducing overhead expenses through better utility management.
– Preventing wastage: Avoid excessive utility usage.
– Establishing valuable metrics: Communicate utility usage effectively throughout your organisation.
– Making informed business decisions: Precise reporting supports strategic planning.

“Tracking these costs is not just about current savings but also about preparing for future needs and improving overall operational efficiency,” notes Chris.

Why Choose Total Utilities?
Total Utilities specialises in energy, gas, and waste procurement, leveraging over two decades of experience.
“We complete around 300 market reviews each year, closely monitoring market movements, government policies, and industry trends. This expertise allows us to provide informed and strategic advice tailored to your business needs,” says Chris.

“Our services are designed to help businesses like yours optimise their utility costs while ensuring reliable and efficient procurement. From contract negotiation to ongoing cost management, we offer comprehensive support,” he adds.

Find out more
– For personalised advice on your utility contracts or to explore our comprehensive utility management services, contact Total Utilities today.

– Check out our expert procurement services in our Utility Insights brochure.

The Tragedy of the Commons and why we should learn from it.

The Tragedy of the Commons and why we should learn from it.

Part Three of Planet Spratt’s Journey to Sustainability

The tragedy of the commons is an economic problem in which every individual has an incentive to consume a resource, but at the expense of every other individual—with no way to exclude anyone from consuming. Initially it was formulated by asking what would happen if every shepherd, acting in their own self-interest, allowed their flock to graze on the common field. If everybody does act in their apparent own best interest, it results in harmful over-consumption (all the grass is eaten, to the detriment of everyone)

The problem can also result in under investment (since who is going to pay to plant new seed?), and ultimately total depletion of the resource. As the demand for the resource overwhelms the supply, every individual who consumes an additional unit directly harms others—and themselves too—who can no longer enjoy the benefits. Generally, the resource of interest is easily available to all individuals without barriers (i.e. the “commons”). *

*The Investopedia Team – March 2022

As a child I spent my hazy summers at a family bach overlooking a local farmer’s property. His property commanded sole access to a tidal beach and we could only go down to swim, sail and play with his permission. It was permission he gladly granted – it was the asking that was the important thing.

Over the years we got to know this “old man” and he would share information, “secrets” he called them, about the beach and its bounty. First there was the cockle bed well past the low tide mark but easily accessible for adventurous nine-year-olds prepared to get their bottoms wet. We would walk out at low tide, shuffle our feet around in the sand and then fill our little buckets with shellfish. We only took enough for dinner (cockle fritters with a touch of sand) and never wasted them for fear of a stern telling off by mum and dad or the farmer.

Later he showed us how to set a net for the snapper that schooled into the Bay at high tide during their early summer migration. The snapper fed on the cockles and kina, fattening up before moving up into the shallows to spawn among the mangroves in the upper harbour.

When we were a little older he showed us how to live bait off the rocks for the highly territorial kingfish who feasted on the Sprats, Mackerels and baby snapper that returned to our bay in late summer after spawning.

Then came the changes. The farmer died and no one survived him who was willing to run the farm or pay the rates. The local council stepped in to “protect the asset” and turned it into a park for use by all.     We watched with interest as roads were built, footpaths laid, public toilets and bus stops installed. Then the people came. First in ones and twos. Then in their dozens. By the height of summer hundreds and sometimes thousands descended  onto our once private slice of heaven.

Cockle Hunters

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

With them came cockle hunters. We didn’t mind the kids and parents with their buckets and squeals of delight. It was the “sack people” who walked up and down the beach in human chains descending on the cockle beds when they discovered them and then filling huge sacks with their prize. They came every weekend taking and taking and taking until even our “secret” bed had been found and pillaged.

After a couple of seasons the cockle beds were almost totally destroyed. The sack people still came, but only very occasionally and for lean pickings. Every sack they took reduced the shellfish stocks even further. The families who took home a hard won bucket of cockles don’t really bother with cockling too much these days. An icecream from the dairy up the road is an easier prize.

The snapper don’t come round the headland much these days either, there isn’t sufficient left for them to eat.  The kingfish still hunt mackerels and sprats around the rocks,  but their numbers are tiny compared to before and none of them are the 75cm legal size even if you were lucky enough to catch one. 

People still swim and laugh and play in the shallows. What they don’t know is that the sack people have denied them the pleasure and privilege of nature’s bounty. Their children will never understand the perfect complexity that once existed here and at many other beaches all up the Coast.

 It’s called The Tragedy of the Commons and applies to so many of our supposedly limitless resources. The giant North Island kauri forests are gone, pillaged for export and local housing by the saw millers and gum diggers in the early days of settlement. Before them the Moas were extinguished by fire, weaponry and the fierce folk who wielded them both.

Now it is the streams, lakes and oceans that are being polluted, pillaged and poisoned by a few to their own benefit and to all of society’s great loss. It is an invisible plague that doesn’t even have the courtesy to call  “bring out your dead” when passing by in their mega machines.

 

The Tragedy of the Commons problem that William Forster wrote about nearly two hundred years ago tells us a lot – mainly about ourselves. 

One issue is the way we humans so often rationalise our behaviour with cliches like:

“I have my rights you can’t tell me what to do”

“If I don’t take it someone else will”

“There is plenty to go around I am only taking my fair share”

Another issue is that the application of quotas, catch limits, water rights and pollution controls require three main things:

  • Government Intervention
  • Willingness by both companies and individuals to pay for the cost of the resources that they consume
  • A means of measuring and controlling resource exploitation

The true cost of unfettered resource exploitation  has occupied my mind recently.  I made a trip to Nelson and saw the scallop seeding plant down near the harbour.

The scallop fisheries in Tasman and Golden Bays were fished to extinction back in the 1970’s and an attempt has been made to restore this lost treasure by breeding fledgling scallops in huge tanks and then collecting their “seeds” and distributing them across a range of sites that previously contained large quantities of these wonderful shellfish.

Nature’s resources destroyed forever

This decade-long attempt has been a failure. Dredging was the preferred (and cheapest) way of taking scallops commercially  and privately fifty years ago. This method destroyed the sea grasses that covered the sandy bottom. These seemingly unimportant grasses were in fact the source of protection for growing scallops.  The sandy bottom has been left a desolated desert and the scallops are gone, forever it seems, despite science’s best efforts to heal the damage done two generations ago.

What makes this, and so many other examples, so important is that there are still many people in New Zealand and around the world who treat our common resources as unlimited and consider the “most economically efficient” method of extraction as being the right way to do things. It’s not just businesses who act this way. Individuals like the sack people will destroy a resource seemingly without a second thought for the consequences.

Many of my generation have grandchildren now. Like me they have been to the beaches of our childhoods and found them depleted and barren – despite the pretty trees, the shiny concrete footpaths and solar powered public toilets. 

We Baby Boomers too have seen that we have a role in changing the world around us. We are powerful and rich (so my children tell me) but we are not utterly immune to the pain of the loss of our natural treasures.

My colleagues and I are analysts by training and profession. Our response to sustainability is actively measuring our business’s carbon footprint now. Things like fuel, travel, lighting, heating and freight are all counted. We offset these emissions by paying for the carbon we consume either directly via renewable energy certificates (REC’s) or indirectly via government mandated carbon credits.

We are also doing this same analysis for many of our clients who are recognising that their customers want real answers to the problem of climate change and environmental destruction. 

Our customers also see younger talent making employment choices on the basis of a firm’s social responsibility policies.

By measuring our usage, limiting our consumption and paying a fair price for our share of the planet’s prolific treasures there may be light at the end of the tunnel.

Perhaps one day my grandchildren’s grandchildren will see this time as a turning point in history as they fill their tiny buckets with just enough shellfish for a meal of cockle fritters with a touch of sand.