Customer Testimonial: How Total Utilities Transformed Rinnai NZ’s Utility Management

19 May 2024

Ready for cost-saving solutions? Hear directly from Joanne Gleeson, Office Support Manager at Rinnai NZ, as she shares how Total Utilities Management Group has streamlined contract negotiations and reduced costs for their utility needs since 2012.

‘Total Utilities has been assisting Rinnai NZ in negotiating our electricity/gas (both Natural and LPG) contracts since 2012.

Lately they have also assisted in re-negotiating our waste management contract and this is expected to greatly reduce costs going forward.

Service we receive from Chris Hargreaves, Linda MacIver, and all the team is efficient and professional. It simplifies the process of re-negotiating fresh contracts in an everchanging market. The fee structure Total Utilities offers has flexible options to suit.

The whole process is conducted in a most time manner, from the reminder of terminating contracts coming up, through to receiving the recommendations for renewal.

The contracts provided are clearly tabled and with detailed supporting narrative for us to consider and make the best decisions.

Total Utilities then liaises to assist in the changeover to the new provider and minimises any disruption to our business. The new contract signed by both parties is forwarded to me for reference.

I recommend their expertise to anyone looking to secure utilities contracts that offer the best fit for a company.’

Joanne Gleeson, Rinnai NZ


  • Rinnai is a market leader in New Zealand, supplying high-quality home heating, heat pumps, water heating, and commercial heating and cooling products.
  • Contact Total Utilities to find out how we can help your business cut utility costs and create a more sustainable future.