by DavidSpratt | Apr 18, 2016 | Case Studies
When you have a global supply chain delivering premium live seafood and chilled fresh fish to domestic and overseas markets, there is little room for communications, business process or system errors. Aotearoa Fisheries Limited is the largest Maori-owned fisheries...
by DavidSpratt | Apr 11, 2016 | ICT
I had lunch with an old friend last week and he raised the issue of technical debt with me: the notion that complexity breeds complexity until a business’ IT systems are a burden rather than a benefit. The realisation came, like a bolt from the blue, that this was the...
by DavidSpratt | Jul 14, 2015 | ICT
This is the fourth and final part of this blog series on cloud service management. We’ve written in the past about cloud service management but, in this final installment of our cloud management series, we’re talking about a strategy to ensure you are getting the most...
by DavidSpratt | Aug 25, 2014 | ICT
Having outlined some of the structural issues facing CIO’s and providers of cloud service management processes in my previous blog on managing cloud infrastructure I am left with a real challenge. As a critic of the old, over scaled, expensive and wasteful ESM/ITIL...
by DavidSpratt | Jul 23, 2014 | ICT
I get a strong sense that CIO’s across New Zealand want to make changes but feel burdened by their existing provider and service constructs. Ironically the situation is the same whether they do the work in-house or outsource it to a trusted provider. CIO’s and Service...