Panoramic Power Products – VAR Programme Termination – Issued January 2026
1. What decision has been made?
Total Utilities has decided to terminate its internal Value-Added Reseller (VAR) programme.
2. When does the termination take effect?
The VAR programme will terminate effective 30 April 2026, incorporating a 90‑day notice period.
3. Why has the VAR programme been terminated?
The decision follows a strategic and commercial review that considered:
- Changes in global ownership of the Panoramic Power business
- Market conditions and long‑term sustainability
- Operational and financial requirements of maintaining a VAR model
4. Can VARs continue to sell Panoramic Power solutions?
Yes. From the effective termination date, all VARs previously part of the programme may continue selling Panoramic Power metering solutions, but not through the VAR programme.
Current VAR price plans will be terminated and replaced by a new retail price plan effective 1 May 2026.
5. What happens to existing VAR customer installations?
All existing installations will remain operational, and customers will continue receiving support and services.
Panoramic Power installations deployed through the VAR programme will remain fully supported following termination, with no impact on system functionality, data availability, or dashboard access.
Total Utilities will continue providing support services at current market rates. No action is required from end users.
6. How will support be handled after the VAR programme has terminated?
- Tier 1 and Tier 2 support services at $300.00 per hour or as quoted
- Ongoing operational support at $300.00 + GST per hour or as quoted
8. Is any action required from VARs now?
- Plan and forecast for new Panoramic Power sales beyond the notice period, noting new retail pricing begins 1 May 2026
- Contact Total Utilities if assistance is required
9. Who can VARs contact for further discussion?
Please email or contact your usual Total Utilities representative for clarification or support.
Approved for distribution:
Jonathan Gardiner
Managing Director
Total Utilities Management Group Limited